You're under a sink. The phone rings out. That caller dials the next guy on Google. Holdless texts them back before they get there, finds out what they need, and puts a finished lead on your phone.
Nobody leaves a voicemail any more. They hang up and call the next result. The work doesn't disappear — it just goes to a competitor.
We set your phone to hand off unanswered calls after five rings. If your team picks up, we're never involved. Your number, listings and Google profile don't change.
It comes from your shop, in your shop's name. It asks what's wrong, gets the address, works out how urgent it is, and tells them to shut a valve if water is running.
Name, callback number, address, the problem, urgency, and anything the tech needs to know — one text on your phone. On emergencies, we ring you too.
No dashboard to check, no app to open. If you can read a text message, you can use Holdless. Everything's also on a web page when you want to look back.
No. You keep the number that's on your truck, your business cards and your Google listing. We only set it to forward calls nobody picks up.
Then nothing happens. Holdless only sees the calls that ring out or come in while you're on another line.
It's text, not a voice robot, and it's written to sound like whoever normally answers your phone. It never quotes a price, never promises a time slot, and hands off to you as soon as it has what a dispatcher needs.
Not to begin with, and that's on purpose. For the first month your dispatcher calls back and sets the time. Once you've seen how the leads come through, we can connect your calendar or your job software.
Flooding, a gas smell, no heat in freezing weather — the assistant gives the caller the safety step first, flags it, and rings your phone instead of waiting for the rest of the details.
Nothing. Setup is one change on your phone line, which we walk you through. After that you get text messages.
Month to month. Turn off the forwarding and you're back where you started, same day.
Book a call and we'll ring your line while we're talking. If someone picks up, we'll tell you honestly that you don't need this.
Book a 10-min call